Design Deposit & Payment

How do I pay?

We offer bank deposits (for Australian-based customers), credit cards, or PayPal. To see the designed concepts of your neon, we offer a design deposit. The $79 is all you will pay to see your concepts and is refundable towards the cost of your final sign. If you choose not to go ahead with your neon, the $79 isn’t refundable. This process takes us the most time, so please understand we can’t refund due to a change of mind. Once you approve your concept, full payment is required upon receipt of the invoice before the manufacturing can begin.

Why do I have to pay the full amount before I see my sign?

The highly customized nature of your sign means we require full payment before production.

Do you offer afterpay?

YES! YES! YES!

Can I have a font you don’t offer?

Most likely! We can use other specified fonts. Please bear in mind that LED neon flex is a monoline – therefore fonts with variations in thickness i.e. hand-painted styles, can’t be replicated precisely. If you send us a font reference that has variation in thickness, we will hand draw new lettering based on the reference given in the style given.

I’ve already got the design sorted, do I still have to pay the design deposit?

Yes, even if you supply the logo/drawing of your neon sign, we need to convert it to be file-ready for production.